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The flexibility to meet a customer's requirements

Solution accessible through the web and/or telephone (TUI) interface

  • eMerge allows you to connect a contact with a contact centre instantaneously

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  • eMerge supports multiple communication methods to ensure the message is delivered
  • Telephone with voice mail detection
  • Mobile with voice mail detector
  • Pager – call back number
  • SMS
  • E-mail